Get the documentation you need to live with the emotional support animal that makes life better — backed by a real evaluation from an SC-licensed therapist.
See if you qualify How it works
100% legitimate, professional & confidential
Answer a short set of questions about your day-to-day and how a pet supports you. This is a starting point, not an approval — it tells us whether a consultation makes sense.
Meet by secure video with an SC-licensed mental health professional for a real evaluation. This is where your fit for an ESA letter is actually determined — not before.
If it's clinically appropriate, your signed ESA letter is issued and sent through a secure client portal — never plain email — along with guidance on how to use it.
Additional documentation, repeated forms, or legal proceedings such as depositions or court testimony aren't covered by the evaluation fee and are billed separately at standard professional rates.
The federal Fair Housing Act (1968, amended 1988) makes it illegal to discriminate in housing based on disability, and requires housing providers to make reasonable accommodations — including exceptions to "no pets" policies — for people with disabilities. That protection comes from the statute itself, not from agency guidance, and courts have long recognized emotional support animals as a form of reasonable accommodation.
Worth knowing: in late 2025 and again in 2026, HUD withdrew its detailed assistance-animal guidance and narrowed its own enforcement focus toward trained service animals rather than ESAs. That changed how proactively the federal government pursues ESA-related housing complaints — it did not change the underlying law. Individuals can still bring a private lawsuit under the FHA, and many states and localities have their own additional fair housing protections.
Because this area of law is actively shifting, we recommend that anyone facing a denied accommodation request consult a fair housing agency or attorney in addition to their clinical documentation — we'll always verify our letter's authenticity with your written authorization, but interpreting housing law isn't something we do in place of a lawyer.
No — and any service that promises this before an evaluation isn't practicing ethically. Qualification depends on a genuine clinical conversation about your mental health and how a support animal helps you function. The screening just helps you understand if scheduling a consultation makes sense.
You'll meet by secure video with a licensed professional counselor who will talk with you about your history, symptoms, and daily life, and determine whether an ESA letter is clinically appropriate — the same way any other clinical recommendation is made.
Right now, consultations are available to South Carolina residents, since that's where the issuing clinician is licensed to practice. If you're outside SC, reach out before booking so we can confirm whether we're able to work together.
Housing providers can request documentation and, in some cases, deny a request if it poses an undue burden or direct threat — but a valid ESA letter from a licensed professional is strong protection under the Fair Housing Act. We'll walk through how to present it.
The qualifying step takes a few minutes. Consultations are typically scheduled within a few business days, and if a letter is appropriate, it's usually delivered shortly after your session.
Yes. Your consultation and letter are handled the same as any other clinical record, and delivery happens through a secure portal rather than email.
Yes — with your written authorization, we can confirm to your housing provider that we authored the letter and that it reflects our genuine clinical opinion, without sharing additional health details you haven't authorized us to disclose. This one verification response is included with your evaluation.
We provide our clinical verification based on a real evaluation, and we stay in our lane as your treating clinician rather than interpreting housing law on your behalf. If your request is denied and you believe your rights under fair housing law were violated, we'd recommend consulting an attorney or your local fair housing agency — especially since federal enforcement in this area has been shifting recently (see above).
A few minutes now tells you whether a consultation is the right next move.
See if you qualify